The cheapest competent CRM in India, and the one with no property in it
6Degrees vs Zoho CRM
Zoho CRM is a good product and the price is honest, which is more than most of this category manages. It is also a horizontal CRM. A deal in Zoho is an amount and a close date. A referral in Indian real estate is a rupee claim with a counterparty, a deadline and a rival, and no amount of custom fields turns the first into the second.
The short answer
Pick Zoho CRM if you run a mixed business, already live in the Zoho suite, and your real problem is email and reporting. Pick 6Degrees if your real problem is that a builder paid somebody else for your buyer. Plenty of brokers should run both, and the export is there so you can.
Eight points, side by side
Checked 13 August 2026 against zoho.com/crm/pricing. These are the eight things 6Degrees is built to win, which is the honest way to read any vendor’s table: it is our axis, and you are allowed to decide it is the wrong one.
| What it does | 6Degrees | Zoho CRM |
|---|---|---|
| Whose ledger it is | YesYours. It spans every developer you work with. | YesYours. It is your Zoho org. |
| Timestamped lead registration | YesYes. The server sets the date. The client cannot. | NoNo referral object. A custom date field is set by whoever types it. |
| Claim validity window | YesYes. A booked site visit extends it 30 days. | NoBuild it in Blueprint and maintain it yourself. |
| Published tie-break rule | YesYes. First verified tag, and the buyer’s own confirmation outranks it. | NoDuplicate detection merges records. It does not adjudicate a claim. |
| One ledger across many developers | YesYes. Seven builders, one ledger. | PartlyOne org, so yes in theory. Nothing models a developer or an empanelment. |
| Server-dated interaction trail | YesYes. Create-only. Nobody can backdate or delete a call. | PartlyActivities are logged and editable. An editable date is not evidence. |
| Evidence pack you can attach to a claim | YesYes. One dated pack: terms, timestamp, confirmation, site visit, timeline. | NoNo. You would export a report and assemble it by hand. |
| Self-serve export and cancel | YesYes. CSV and JSON, any day, no ticket. | YesYes. Zoho exports cleanly and cancels without a fight. |
What Zoho CRM does better
- 1/Email, telephony, workflows, forms, analytics and a mobile app that all work, for ₹800 a seat on the Standard plan.
- 2/If you already run Zoho Books, Campaigns or Desk, the join across them is the whole reason to buy it.
- 3/It bends. Custom modules, Blueprint state machines and Deluge scripts will get you a long way if you have someone to build and maintain them.
- 4/Support, documentation and a partner network in every Indian city.
What 6Degrees does that Zoho CRM does not
- 1/The referral is an object out of the box, with a server-set timestamp the client cannot write.
- 2/The activity trail is create-only by rule, so a call logged in March cannot be edited in September. That is the difference between a note and evidence.
- 3/The commission ledger computes TDS under 194H and shows the net you will actually receive.
- 4/Scan reads a visiting card or a hoarding into a contact instead of asking you to open a form at a site visit.
The thing both products are arguing about
A referral in Indian real estate has a rupee value, a counterparty, a deadline and a rival. That makes it an object with a state machine, not a note on a contact. Once you accept that, the only remaining question is whose database the object lives in, and the answer decides who can still read it after you stop working with that builder.
